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The product, the plans, and the details worth checking before you get started.

About the product.

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What does KRYOON help me manage?

KRYOON brings member records, memberships, attendance, collection records, team access, classes, personal training, and reporting into one gym-management workspace. Explore the individual feature pages to see how the work fits together.

Can my staff and members have their own access?

Owners, staff, and members have their own access. Staff see the work relevant to their role, and members use their portal for membership details, attendance, and training.

How long is the free trial?

The standard KRYOON trial lasts 10 days, beginning when your application is approved. Create an account and follow the setup steps to get started.

Can I use KRYOON on my phone?

The owner/staff and member experiences are designed for the web. Sign in from a supported browser on your phone, tablet, or desktop.

Plans and pricing.

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Is there a free trial?

Yes. Eligible new gyms receive 10 calendar days free, starting when their application is approved.

Do I need a card to start the trial?

No. A card or other payment method is not required to begin the standard trial.

Will KRYOON automatically charge me when my trial ends?

No. Your trial does not automatically become a paid subscription. You choose a paid plan and complete payment if you want to continue.

What happens when my trial ends?

Choose a paid plan if you want to continue after your trial. You will not be automatically charged.

Can I choose monthly or yearly billing?

Yes, for Starter, Growth, and Pro. Yearly billing saves 7% on Starter and 11% on Growth. Pro gives you 12 months for the price of 10. Yearly prices show a rounded monthly equivalent with the annual bill underneath. Monthly subscriptions are billed by month; yearly subscriptions are paid for the year. Prices are in INR, with GST added as applicable. Features follow the chosen plan for either billing period. Enterprise billing follows the agreed proposal.

Will my paid subscription renew automatically?

Where automatic renewal is enabled, your paid subscription renews using the saved payment method unless you cancel before renewal. Review the amount and billing period before confirming. The free trial does not automatically become a paid subscription.

Can I upgrade my plan later?

Yes. You can move to a higher plan when your gym needs more. Review the price and effective date shown before confirming, or contact us for help.

Can I downgrade my plan?

Contact us to discuss a lower plan. We can help you check its features, member and staff limits, and the price and date of the change.

Can I cancel my subscription?

Yes. You can cancel a paid subscription according to its terms. Cancellation normally prevents a future renewal while access continues through the current paid billing period.

Do you provide refunds?

Paid subscription charges are generally non-refundable. Verified duplicate charges, incorrect billing amounts, refunds required by law, and eligible exceptional KRYOON-side failures may qualify under the Refund & Cancellation Policy.

What happens if a paid renewal payment fails?

Check your billing details and the payment notice in your account. Contact us if you need help completing the renewal. You will see any steps needed to continue your subscription.

Can I continue using KRYOON after cancelling?

Normally, yes, through the end of the current paid billing period. The cancellation confirmation and applicable subscription terms explain when access ends.

Is Enterprise pricing fixed?

Enterprise pricing, usage limits, support, and implementation requirements depend on the agreed proposal. Contact sales to discuss your needs. Custom terms apply only when agreed.

Connections and comparisons.

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Which gym software can I compare with KRYOON?

Our comparison directory covers Okfit, MyGymDesk, GymOwl, GymMaster, Mindbody and Gymdesk, with links to provider information. Compare the full cost, included features, and the work your gym needs to do.

Are all integrations included?

No. Review the integrations page and your plan's current inclusions. Confirm the exact use, account requirements, and availability before relying on any connection.

KRYOON

Coming soon

KRYOON is getting ready for launch. Explore what’s coming, or register for early access.