Terms of use.

1. About these terms

KRYOON is a brand and product of DAAZLY BATH FITTINGS, WZ-39A, Ramesh Nagar, New Delhi – 110015, India. These terms explain the service relationship between KRYOON and the customer using it for a gym or fitness business.

This public page is available for you to read and understand. Reading it does not create an account, buy a subscription, or record your agreement. Relevant terms are presented separately when you register or subscribe. A specific written agreement may add to or replace a provision where it expressly says so.

2. Accounts and authority

The person setting up a gym account must be an adult and have authority to act for that business. Provide accurate information, keep contact details up to date, and protect your sign-in details. Do not share another person's account or give access to someone who is not authorised.

Owners are responsible for the staff and member access they arrange. A staff member's access depends on the role and permissions assigned to them. Account recovery or an ownership change may require evidence of identity and authority.

3. The service and your plan

KRYOON helps organise member records, memberships, attendance, billing records, staff, training, and other gym activity. Available features and usage limits depend on the plan and the service offered to your account. A product image uses example information and is not a promise of a particular business result.

Review the features, member and staff limits, billing period, taxes, and total amount shown for your chosen plan. Buying a KRYOON subscription does not itself buy hardware, create a gym-owned payment gateway, or include a separate third-party service unless that is expressly included.

4. The free trial

Eligible new customers can explore KRYOON for 10 calendar days from application approval. No payment or card is required to begin the standard trial. It does not automatically become a paid subscription. Continuing with a paid plan requires you to choose it and complete payment.

Trial eligibility, access, and the end date are shown through account setup. A trial is for evaluating the service and does not guarantee approval of every application or request.

5. Prices and billing

India monthly prices are ₹999 for Starter, ₹1,999 for Growth, and ₹2,999 for Pro, before GST. Enterprise requirements and pricing are discussed with sales. Yearly billing saves 7% for Starter and 11% for Growth. Pro provides 12 months for the price of 10. The full yearly total is shown before purchase.

Charges are in Indian Rupees for Indian customers. Keep your billing details accurate and pay the amount shown for the selected billing period. A monthly equivalent for an annual plan is a comparison amount, not a promise of monthly instalments. Any change to the price or billing arrangement is subject to the notice and rights that apply to your subscription.

6. Renewal, cancellation, and refunds

The billing and renewal arrangement shown for your subscription applies. Cancelling a renewal prevents a future renewal; it does not normally refund an already paid period. Contact us if you need help stopping a renewal or investigating an incorrect charge.

Paid subscriptions are generally non-refundable, subject to the exceptions and mandatory rights in our Refund & Cancellation Policy. The policy explains duplicate or incorrect charges, eligible exceptions, refund requests, and processing times. A plan change does not automatically create a refund or credit.

7. Your gym and the information you provide

Your gym remains responsible for its memberships, trainers, fitness and nutrition advice, premises, staff, tax records, fees, and dealings with members. KRYOON provides software; it does not operate your gym or replace a qualified professional.

You keep ownership of the information you provide. You give us the permission needed to store, use, and transmit it to provide the service. Make sure you have the right to upload that information and have given any required notices or obtained permissions from members and staff. Keep records accurate and do not upload unnecessary sensitive information.

8. Privacy and gym-controlled records

Our Privacy Policy explains the information we handle, our service providers, the reasons for sharing, and how to make a privacy request. For gym-controlled member and staff records, we act on the gym's instructions. Our data processing information explains that relationship.

Privacy notices and cookie choices are separate from account terms. Visiting a legal page does not opt you into marketing or optional analytics. The gym is responsible for answering requests concerning its own records, with our assistance where appropriate.

9. Services that help us provide KRYOON

We use Clerk, Inc. for account sign-in; Supabase Pte. Ltd. for gym records; Cloudflare, Inc. for private file storage; Plus Five Five, Inc. (Resend) for email; Razorpay Software Limited and Razorpay Payments Private Limited for subscription payments; Functional Software, Inc. (Sentry) for limited fault diagnostics; and Better Stack, Inc. for service monitoring.

Only information needed for the relevant service is shared. Our Privacy Policy identifies whose information is involved and what each provider receives. Payment partners may apply their own terms to a payment. If you choose a separate connection, its own conditions may also apply; confirm the scope and charges before relying on it.

10. Responsible use

Do not use KRYOON to break the law, send unlawful or unwanted messages, infringe another person's rights, upload malicious files, bypass access restrictions, interfere with the service, or obtain another gym's information. Do not use false identities or attempt to access data without permission.

We may restrict access where reasonably needed to prevent harm, respond to a security issue, address a serious breach, or comply with law. Where appropriate, we explain the issue and the steps needed to resolve it.

11. Our software and your access

KRYOON and its licensors retain rights in the software, brand, designs, and service materials. Your subscription gives authorised users permission to use the service for your business during the applicable period. It does not transfer ownership of the software or permit resale, copying, or unauthorised redistribution.

You retain rights in your own gym content and records. Any feedback you choose to provide may be used to improve the service without giving us ownership of your gym data.

12. Support, maintenance, and changes

Contact support@kryoon.com for assistance. We may maintain, correct, or update the service. Access can be affected by maintenance, faults, internet connections, third-party services, or events outside reasonable control. Unless a separate written commitment applies, we do not promise uninterrupted service or a particular business outcome.

If a material change affects your existing service or terms, we provide notice and any choices required by law or your agreement. Reading an updated website page alone does not record agreement to a new account contract.

13. Ending access and obtaining your records

You can ask to end your subscription or account through the available account controls or support. Cancellation, account closure, and deletion are different requests. Fees already due and the refund policy still apply.

Before access ends, arrange an available export or contact us about obtaining your records. We may retain certain billing, security, dispute, and legal records for a lawful purpose, and backups follow their normal protected lifecycle. We do not promise indefinite access after the account or subscription ends.

14. Confidentiality and security

Each party should protect the other's confidential information and use it only for the service relationship or another permitted purpose. Access should be limited to people who need it and are subject to appropriate duties. A legal disclosure may be made where required by law.

We use reasonable security measures, and you must protect your accounts and devices. Notify us promptly of suspected unauthorised access. Neither a security incident nor a service fault automatically determines responsibility without considering the facts and applicable law.

15. Responsibility and limits

To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, punitive, or consequential losses, including lost profits, revenue, goodwill, anticipated savings, or business interruption arising from the service.

To the extent permitted by law, KRYOON's total liability in a twelve-month period is limited to the fees the customer actually paid for the affected service in the twelve months before the event giving rise to the claim. If no fees were paid, liability is limited to the extent the law permits. These limits do not remove a right or responsibility that cannot lawfully be excluded.

Subject to applicable law, the customer is responsible for third-party claims arising from data supplied without authority, unlawful content, misuse of the service, or the customer's gym operations or breach of these terms. This does not shift responsibility for KRYOON's own breach or unlawful conduct. We must give reasonable notice and cooperation concerning such a claim.

16. Resolving a concern

Write to us first with a description of the concern and the outcome you seek so we can try to resolve it. Either party may seek urgent legal relief where needed to protect rights or information.

The service terms are governed by Indian law. Subject to mandatory rights and jurisdiction that cannot be excluded, the competent courts in Delhi, India have jurisdiction. If one provision cannot be enforced, the remaining provisions continue to apply. A delay in exercising a right does not by itself waive that right.

17. Contact

For account, service, billing, or legal questions, contact KRYOON at support@kryoon.com, or write to DAAZLY BATH FITTINGS, WZ-39A, Ramesh Nagar, New Delhi – 110015, India.

Nothing in these terms removes consumer, privacy, refund, or other statutory rights that cannot lawfully be excluded.