Approaching expiry
Prepare the conversation before the current term ends.
MEMBERSHIPS & RENEWALS
Every membership. Every renewal. Under control.
Create memberships, follow validity, manage renewals and pauses, and keep the history connected to the right member.
Give your team a clear view of approaching expiries, with the details they need to follow up.
- 10-day free trial
- No card required
- No automatic billing
- Create the membership
- Track validity
- Pause where permitted
- Renew the term
- Keep the history
Explanatory view · Feature access follows your plan and permissions.
Renewals shouldn’t depend on someone remembering.
Expiry dates in a sheet, payment notes in a register and a reminder on someone’s phone leave your team with several places to check. Keep the membership and the next step together.
- When did the term start?
- Until when is it valid?
- Is renewal approaching?
- What happened in the previous term?
Manage the full membership journey.
Create
Assign the right membership to the member.
Track
Keep the start date, validity and current term clear.
Pause
Keep approved pause information with the membership.
Renew
Create the next term without losing the previous one.
Keep history
Review earlier terms when the conversation needs context.
Start every membership with clear information.
Keep the plan, member, start date, Valid Till date and relevant price or payment information in a structured membership record. It stays part of the member’s wider relationship with your gym.
- The correct member and plan
- A clear start and Valid Till date
- Related payment information
Make renewal part of the working day.
When a member continues, create their next membership term. Your team can review the current term, check dates and payment information, renew, and record a payment where needed. The new term becomes current while the previous term remains in history.
See which memberships need attention.
Use expiry information to organise the next conversations. Review approaching expiry, members due for renewal and expired terms without maintaining a separate renewal spreadsheet.
Renewal attention
Review the member’s position and decide the next step.
Expired terms
Keep earlier membership information available for follow-up.
A renewal shouldn’t erase what came before.
A member may change plans, renew several times, pause a term or have different payment arrangements over the years. Keeping previous terms makes that history understandable without confusing it with the current membership.
- Previous plan and term dates
- Renewal history
- Relevant pause information
Handle pauses without losing track.
Where your gym permits a membership pause, keep its approval, start and end information with the membership. Review any change to validity through the membership’s pause workflow, rather than remembering the period in a separate note.
Read the membership and its payments together.
Review manually recorded payments, invoices, overdue amounts, dues today, upcoming dues and partial balances in the member’s context. Member fee records are separate from paying for your KRYOON software subscription.
Attendance gives a renewal conversation context.
A member nearing expiry may still be visiting regularly. Keeping attendance and membership information connected helps your team understand the person before starting a renewal conversation.
Let members see their membership information.
When the gym enables Member Portal access, members can view their current membership, relevant Valid Till information, attendance, invoices and recorded payments. The gym decides who receives portal access.
Keep the member informed.
Membership-related notifications can cover renewal confirmation, approaching expiry, expiry, and pause approval, start and end. The notices your gym enables support the membership process; the membership record remains the place to check the member’s actual position.
Give your team a repeatable renewal process.
Find the member, review the current term and payment information, then handle the next membership through the access available to your role. Keep the new term and the history in the same relationship.
Replace manual membership tracking.
When information is scattered
- Expiry dates in spreadsheets
- Renewal tasks kept in memory
- Previous terms overwritten
- Separate payment records
- Pause dates in handwritten notes
- Staff checking several places
With KRYOON
- Structured membership records
- Validity and renewal attention together
- Previous terms retained
- Payments linked to the member
- Pauses kept with the membership
- A shared view for authorised staff
PLAN AVAILABILITY
Compare plan featuresMemberships & renewals in your plan.
The core memberships & renewals features are included in Starter, Growth and Pro.
Connected services vary by plan. Your gym’s pause and notification settings determine the available workflow. Connected features and notification options follow your selected plan and gym settings.
TRY THE WORKFLOW
Test the next membership term.
Use sample information to try the work your team does every day. Approved new gyms have 10 calendar days from application approval, with no card or automatic conversion.
- Create a test member
- Add a membership term
- Review start and Valid Till dates
- Record a manual payment
- Renew the membership
- Review the previous term in history
Memberships & renewals questions.
Clear answers before your next step.
What is gym membership management software?
It helps organise membership plans, start and expiry dates, renewals, pauses, payment records and history in one connected system.
Can KRYOON track when a membership expires?
Yes. Membership validity information helps authorised staff identify terms approaching expiry and those that have expired.
Can I renew a member’s membership?
Yes. Renewal creates the next membership term while retaining relevant previous membership history.
Does renewing a membership delete the old term?
No. Relevant previous terms remain available as history instead of being overwritten by the new term.
Can KRYOON manage membership pauses?
Yes. Where your gym permits a pause, its information stays connected to the membership and the pause workflow.
Can KRYOON send membership reminders?
Yes. Membership-related notices include approaching expiry and expiry communications. Availability follows your gym’s notification settings.
Can KRYOON track membership payments?
Yes. Staff manually record member payments and review invoices, overdue amounts, upcoming dues and payment history. Online gym-member payment processing through the Member Portal is not included.
Can members see their membership?
Yes, when the gym enables their Member Portal access. Members can see the membership information available to them.
Do members automatically receive portal access?
No. Member Portal access is controlled by the gym.
Can staff see membership history?
Authorised staff can view relevant membership information according to their role and permissions.
Keep renewals from becoming guesswork.
Keep membership validity, pauses, payments and history connected to the member.
Start with 10 days free. No card required. No automatic billing.