Find and book
Browse available sessions and follow the booking steps. Review the session and booking details in one place.
Give members their own gym experience.
Let members find membership information, attendance, classes, personal training, payment records, progress and notifications in their own KRYOON portal.
Give members useful self-service access while keeping control with the gym.
- Gym-controlled access
- Personal member information
- Connected to your gym
Swipe to explore the screens. Member web portal previews. Example data.
Illustrative screen previews with example data. Available services depend on your gym and plan.
Fewer routine questions. More time for members.
Membership dates, class bookings and invoice requests can create a steady stream of calls and messages. Give members a clear place to find the information they need.
- When does my membership end?
- Which class did I book?
- Can I see my attendance?
- When is my PT session?
- Where is my invoice?
- Was my payment recorded?
Five clear destinations.
One personal gym experience.
A focused navigation keeps the everyday member actions easy to find, especially on a phone.
- HomeA personal starting point
- ClassesSessions and bookings
- ScanQR attendance
- ProgressThe member’s progress
- ProfilePersonal gym information
Start with what matters today.
A useful starting point brings the member’s membership, upcoming activity and updates into view. Members can find their next step without navigating the tools your team uses to run the gym.
- Membership information close at hand
- Relevant class and PT activity
- Attendance and personal updates
Membership details, without the reception queue.
Let members review their membership name, dates and relevant details in their own portal. A clear Valid Till date makes it easier to understand when the current membership ends.
- Current membership details
- Clear membership dates and Valid Till
- Information members can check for themselves
Arrive. Open Scan. Get back to training.
Members sign in to their portal and scan the gym’s QR code with their phone. QR attendance keeps the arrival routine simple, without requiring GPS or biometric equipment.
Open Scan
Find Scan in the Member Portal.
Use the camera
Allow camera access when prompted.
Scan the gym QR
Follow the on-screen check-in steps.
Review the visit
Find the visit in attendance history.
A personal view of gym visits.
Members can review their attendance history and look back at their own gym activity. Routine attendance questions have a place to start before they reach the reception desk.
Give the next class a clear place.
Members can explore class sessions, dates, times and availability, and review their bookings where the gym’s plan and their membership include them.
Classes & personal training: Growth and Pro
Keep up with changes
See relevant waitlist information, booking updates and changes or cancellations to booked sessions.
Keep personal training close.
Give members a place to review relevant PT sessions, trainer details and package information. Keep package dates and validity available alongside the training relationship.
- Scheduled PT sessions
- Relevant trainer and session information
- Applicable package details and validity
Classes & personal training: Growth and Pro
Their progress, in their own space.
The dedicated Progress area gives members a place to review the progress information their gym makes available. Keep the focus on the member’s training journey and the guidance from their gym team.
Payment history they can review.
Members can review relevant payment records and invoices in their portal. Your gym records member payments manually; the portal helps members see those records.
- The Member Portal does not take online payments.
Recorded payments
Review the payments your gym has recorded for the member.
Invoices
Find relevant invoices without requesting each one from reception.
Keep relevant documents within reach.
Give members a place to find the documents their gym makes available to them. Keep useful membership-related information with the rest of their gym experience.
A clearer place for gym updates.
Bring relevant membership, class and PT notifications into the member experience. Members can find notices and review the activity they relate to in the same portal.
- Membership updates
- Relevant class and booking notices
- PT and package updates
Personal gym information, easy to find.
The Profile area keeps relevant member details, membership information and Valid Till close at hand. Members have a personal gym experience that works on the phone they already carry.
- Relevant personal gym details
- Membership information and Valid Till
- A web experience for phones, tablets and computers
Your gym introduces the member experience.
The gym enables Member Portal access and helps the member get started with their own account. Give members useful access when your gym is ready to offer it.
- Access enabled by the gym
- An individual account for each member
- Personal membership and gym information
One platform. Three different perspectives.
Keep the experience clear for the person using it. Members focus on their gym relationship, while your team works in the Owner and Staff experiences.
Gym Owner Platform
Oversee the gym and wider business operations.
Staff Portal
Managers, Trainers and Accountants work on their responsibilities.
Member Portal
Members find their personal information and available services.
Built around the member’s relationship with your gym.
Memberships, visits, classes, personal training, recorded payments, invoices, progress, documents and updates belong together. Give members a focused place for that information alongside the team supporting them.
Give routine questions a place to start.
Keep the member experience connected to the gym, with useful information available beyond reception.
Without a Member Portal
- Membership dates checked with reception
- Attendance history requested from staff
- Class details spread across messages
- PT information confirmed separately
- Invoices requested one at a time
- Payment history checked by the team
- Updates across different channels
With KRYOON Member Portal
- Membership details and Valid Till available
- Personal attendance history in view
- Class and booking information together
- Relevant PT sessions and packages visible
- Relevant invoices available
- Recorded payments easy to review
- Member updates in one experience
From arriving at the gym to planning the next visit.
A member can return to the same portal throughout the week.
Before leaving home
Review membership or class information.
At the gym
Open Scan and follow the QR check-in steps.
During the week
Look back at attendance and progress.
The next session
Review class bookings and relevant PT details.
A billing question
Check the relevant invoice or recorded payment.
Try the experience your members will get.
Use a test member to explore both sides of KRYOON: how your team runs the gym and what the member can find for themselves. The trial lasts 10 calendar days from application approval, with no card, no automatic conversion and no charge if you do not upgrade.
Explore pricing- Create a test member and enable portal access
- Follow the member setup and sign-in steps
- Check membership details and Valid Till
- Try QR attendance and review the visit
- Explore available class and PT information
- Review recorded payments, invoices and progress
- Try the experience on a phone
Member Portal questions, answered.
Clear answers before your next step.
What is a gym member portal?
A gym member portal gives members their own place to find membership details, attendance and available services such as classes and personal training.
Does KRYOON have a Member Portal?
Yes. KRYOON provides a dedicated member web experience, separate from the Owner and Staff workspaces.
What can members access?
Members can find the membership, attendance, class, PT, invoice, payment, progress, document and notification information made available by their gym. Available services depend on the gym’s plan and the member’s membership.
Does every member automatically get access?
No. Your gym enables Member Portal access for its members.
How do members get started?
Members start through their gym. Once the gym enables portal access, the member follows the steps provided to set up their own account.
How do members sign in?
Members use their own KRYOON account and the sign-in steps provided by their gym.
Can members check in through the portal?
Yes. Members can sign in, open Scan and use their phone’s camera to scan the gym QR code.
Does attendance require GPS?
No. Member QR attendance does not require GPS.
Does attendance require biometric hardware?
No. Members use their phone camera for QR attendance; biometric equipment is not required.
Can members see attendance history?
Yes. Members can review their own recorded gym visits in the Member Portal.
Can members book classes?
Class booking is available where the gym offers it and the member’s membership includes the session. Classes and personal training are included in Growth and Pro.
Does KRYOON support class waitlists?
Yes. Where a class has a waitlist, members can see the relevant waitlist and booking information in their class experience.
Can members see personal training sessions?
Yes, where the gym provides PT and the member has the relevant access. Members can review session and applicable package details. Classes and personal training are included in Growth and Pro.
Can members see when their membership ends?
Yes. Membership information includes a clear Valid Till date.
Can members see payment records?
Yes. Members can review the relevant payments manually recorded by their gym.
Can members pay online through the Member Portal?
No. The Member Portal shows relevant recorded payments and invoices. It does not provide online member checkout.
Can members see invoices?
Yes. Members can find the relevant invoices made available through their portal.
Can members see progress?
Yes. The Progress area shows the member progress information made available by their gym.
Can members access documents?
Yes. Members can find the relevant documents their gym makes available to them.
Does the portal show the whole gym’s member list?
No. The Member Portal focuses on the individual member’s personal gym information.
Is the Member Portal the same as the Staff Portal?
No. The Member Portal serves gym members. Managers, Trainers and Accountants use the Staff Portal for their gym work.
Is the Member Portal a separate product from KRYOON?
The Member Portal is part of the KRYOON experience, connected to the gym’s memberships and services. Compare the available plans or contact us about your gym’s requirements.
Your gym runs on KRYOON. Your members get their own experience too.
Keep membership, attendance, training, invoices, progress and updates together in one member-focused portal.
- 10-day free trial
- No card required
- No automatic billing