The person
Keep contact details with the prospect’s record.
LEADS & SALES
Turn more enquiries into members.
Keep gym leads, follow-ups and sales activity organised from the first enquiry through membership conversion.
Give your team a shared place to understand who is interested, what needs follow-up and what happened in the last conversation.
Included in Growth and Pro
- 10-day free trial
- No card required
- No automatic billing
- Enquiry
- Follow-up
- Member
- Membership
Explanatory view · Feature access follows your plan and permissions.
Follow-up shouldn’t depend on chats and memory.
A person calls, walks in or asks about a plan. The gym gets busy, and a few days later someone asks whether anyone followed up. Keep the enquiry and its next step where the authorised team can find them.
- Who is interested?
- Where did the enquiry come from?
- What needs to happen next?
- Did the prospect become a member?
Keep every enquiry organised.
Source & context
Record the supported source and their interest.
Stage
See the lead’s place in your gym’s supported sales workflow.
Next follow-up
Keep the next step connected to the enquiry.
A shared view of the journey.
Use KRYOON’s supported lead stages to understand where a prospect stands. Review the next follow-up alongside the enquiry, rather than treating a stage label as the whole relationship. Your gym’s available stages remain the ones used in the product.
Make the next conversation useful.
A prospect may need another call, a visit or a little time before deciding. Keep the follow-up with the lead, review the previous conversation and leave a clear next step for the person who picks it up.
- Review the enquiry before reaching out
- Keep follow-up information with the prospect
- Continue the conversation with shared context
Understand where enquiries come from.
Keep the lead-source information your gym records alongside the enquiry. It gives your team context for the conversation and can support the lead and source reports in your plan. Recording a source is different from automatic digital-ad attribution.
Keep the relationship after the sale.
Review the lead
Start with the prospect and their enquiry.
Follow up
Record the next steps as the conversation progresses.
Convert to a member
Use the supported lead-to-member conversion workflow.
Start the membership
Continue into the member’s applicable membership term.
Continue into member management.
When a prospect joins, carry the relationship into the supported member onboarding workflow. Keep the member and membership work connected to the sales journey, without recreating it in a separate system.
Keep reception and sales on the same page.
In many gyms, the Owner, Manager and reception team all speak to prospects. Authorised staff can share the lead record and relevant activity, so a shift change does not mean starting the conversation again.
- A shared record for the authorised team
- Context when responsibility changes
- Access appropriate to the person’s role
Tools for the process. People for the relationship.
KRYOON helps organise enquiries, stages, follow-ups and conversion. Your offering, pricing, team and conversations still shape whether someone joins. The software does not guarantee more sales or automatically carry out your team’s outreach.
Built for gyms that depend on consistent follow-up.
Independent and growing gyms can move enquiries away from personal notebooks and staff phones. Studios and personal training businesses can keep prospective clients connected to the wider membership relationship.
Replace scattered lead follow-up.
When information is scattered
- Enquiries in personal chats
- Names in a reception register
- Follow-up dates remembered manually
- Separate staff lists
- No shared conversation context
- Prospects losing touch with the gym
With KRYOON
- Structured lead records
- Stages connected to the enquiry
- Follow-up information kept together
- Authorised shared visibility
- Source and activity context
- A lead-to-member journey
PLAN AVAILABILITY
Compare plan featuresLeads & sales in your plan.
The core leads & sales features are included in Growth and Pro.
Starter does not include Leads & Sales. Enterprise requirements are discussed with sales. Connected features and notification options follow your selected plan and gym settings.
TRY THE WORKFLOW
Try your sales follow-up routine.
Use sample information to try the work your team does every day. Approved new gyms have 10 calendar days from application approval, with no card or automatic conversion.
- Add a realistic test lead
- Choose a supported stage
- Add follow-up information
- Update the lead as the conversation progresses
- Use the conversion workflow
- Continue into a member and membership
Leads & sales questions.
Clear answers before your next step.
What is gym lead management software?
It helps gyms organise prospects, sales stages and follow-ups, keeping the journey from enquiry to membership in one place.
Which KRYOON plans include lead management?
Growth and Pro include Leads & Sales. Starter does not include lead management. Enterprise requirements are discussed with sales.
Can KRYOON track follow-ups?
Yes. Lead follow-up tools keep the next steps connected to the prospect’s record on Growth and Pro.
Can I see a lead’s stage?
Yes. Use the stages supported in the lead-management workflow to understand the prospect’s current position.
Can I record where a lead came from?
Yes. KRYOON keeps the supported lead-source information your gym records. This is not an automatic advertising-attribution service.
Can a lead become a member?
Yes. Use the supported conversion workflow to continue the relationship into member onboarding and membership.
Can different staff manage leads?
Authorised staff can work with lead information according to their role and permissions.
Does KRYOON automatically contact leads?
The feature organises your team’s leads and follow-ups. It is not a promise of automatic outreach by phone, WhatsApp, SMS or advertising platforms.
Does KRYOON guarantee higher sales?
No. Actual sales depend on the enquiries, your team, your offering, pricing, follow-up and other business factors.
Can KRYOON replace a separate CRM?
It can suit gyms whose sales work centres on enquiries, follow-ups and member conversion. Compare any specialist or broader CRM requirements before deciding.
Keep every opportunity moving.
Bring enquiries, follow-ups and conversion into the same working day as your members.
Start with 10 days free. No card required. No automatic billing.