Give Managers, Trainers and Accountants their own KRYOON accounts and a dedicated place for their daily gym work.
Keep the team connected to the same gym information, with tools that fit each person’s responsibilities. The Owner continues to oversee the business through the Gym Owner Platform.
The Owner oversees the wider business through the Gym Owner Platform.
Explanatory role overview. Available tools follow your role and gym’s plan.
Reception questions, training sessions and payment records call for different information. Give the people helping run your gym their own accounts and a clear working experience, while keeping broader business control with the Owner.
Review the work each person needs to do. The tools and information available depend on their role and your gym’s selected plan.
Managers can work with the operational information and tools available to their role. Keep the next member question, renewal, booking or follow-up close to the same gym records.
Manager access does not automatically equal the Owner’s wider business authority.
Trainers use their own accounts for the member and training information available to them. Keep relevant classes and PT sessions in view without mixing training work with every part of business administration.
A Trainer account does not automatically include unrestricted financial records, subscription settings or staff administration.
Accountants can use the relevant payment, invoice and financial-reporting tools available to their role. Keep payment work with the member and gym information it relates to.
Financial access does not automatically provide control over unrelated gym settings or administration.
The Staff Portal is a dedicated working experience for Managers, Trainers and Accountants. It stays connected to the wider gym while serving a different purpose from the Owner and Member experiences.
The Owner oversees the business and wider gym administration.
The team uses relevant operational tools through individual staff accounts.
Members use their own information and services when the gym enables access.
Staff can review the member information available to their role, then continue into the task at hand. Keep the membership, visit or payment question with the same wider relationship.
Use the appropriate attendance workflow for the person whose attendance is being recorded.
Members sign in and scan their gym’s QR code to record a visit.
The Owner or appropriately authorised staff record staff attendance manually. Staff do not use the member QR check-in for their own attendance.
Where included in the plan and available to their role, staff can work with the class and PT information relevant to their responsibilities.
Classes & personal training: Growth and Pro
Relevant sessions, bookings, capacity, waitlists and changes.
Relevant PT sessions, packages, trainers and members.
Keep lead details, source information, stages and follow-ups in the same wider gym system. Leads and sales tools are available to staff whose role allows them to use those features.
Leads & sales: Growth and Pro
Staff whose role permits payment work can manually record member payments and review relevant invoices, dues and history. Use Overdue, Due Today, Upcoming and Partial Due information to focus the next task.
Reports can include member, attendance, payment and sales information. Staff see the reports available to their role and included in the gym’s plan. A Trainer account does not automatically provide unrestricted financial reporting, and an Accountant account does not automatically provide unrelated administrative control.
Keep staff details organised with the gym and review account access when responsibilities change. Member and operating records provide a shared place for the next person to pick up the work.
Keep their staff information with the gym.
Use Manager, Trainer or Accountant as appropriate.
The person works through their own staff account.
Update or end access through the available staff controls when needed.
Each person uses their own account. Keep the Owner’s broader business workspace separate while Managers, Trainers and Accountants use the staff tools available to them.
Staff-account capacity and feature availability follow your selected plan. The work a person can do also follows their role. Use the Pricing page to compare current limits and included features.
Permission customisation for the four defined roles is included in Growth and Pro. This does not add arbitrary new staff roles.
The Staff Portal connects the team to relevant KRYOON operations. Staff payroll and payout records available in a KRYOON plan are separate from full HR and payroll administration; use dedicated software for those wider services.
Give the next person the relevant member and operational context, with the Owner’s wider control kept separate.
Each staff member has their own way to work.
Managers, Trainers and Accountants use the tools for their role.
Keep the member, class and payment context with the gym.
Give people the information for their work while keeping responsibilities distinct.
Different people can pick up different parts of the gym’s work while staying connected to the same wider records.
Review relevant members and the next operational tasks.
Check the available class or PT session information.
Work with the payment and invoice records available to the role.
Review relevant member information while the member records their QR visit.
Sign out from the individual staff account.
Approved new gyms receive 10 calendar days from application approval. No card is required, the trial does not automatically become paid, and there is no charge if you do not upgrade. Use sample information to review the work each person needs.
Review staff limits and included featuresClear answers before your next step.
It gives gym staff their own accounts and relevant operational tools, so they can work without sharing the Owner’s account.
Yes. Managers, Trainers and Accountants have a dedicated staff experience, separate from the wider Gym Owner Platform.
KRYOON has four defined roles: Owner, Manager, Trainer and Accountant. The Staff Portal primarily serves Managers, Trainers and Accountants; the Owner uses the Gym Owner Platform.
No. The tools and information available follow the person’s role and the gym’s selected plan.
Staff should use their own accounts. The Owner keeps the wider business workspace separate from the team’s day-to-day tools.
Only where their role permits it. A Trainer account does not automatically include unrestricted financial information.
No. Accountants use the relevant financial tools available to their role; this does not automatically provide control over unrelated gym administration.
Manager access does not automatically equal Owner authority. Managers use the daily operational tools available to their role.
Staff can work with the member information and tasks available to their role.
Where their role permits it, staff can review membership details, Valid Till, relevant renewal work and history.
Leads and follow-ups are included in Growth and Pro. Staff also need the appropriate role access to work with them.
Classes and PT are included in Growth and Pro. Trainers use the relevant session and member information available to their role.
Staff whose role permits payment work can manually record member payments and review the relevant dues, invoices and history.
No. Member payments are recorded manually. The Staff Portal does not add online member checkout or payment links.
The Owner or appropriately authorised staff record staff attendance manually.
No. Staff attendance is separate from the member QR attendance workflow and is recorded manually.
Biometric, GPS and RFID staff attendance are not included. Staff attendance is recorded manually.
No. Staff payroll and payout records are available according to the KRYOON plan. Full payroll and HR administration require dedicated software.
Its focus is the team’s role-appropriate gym work. It does not provide full HR, recruitment, advanced shift planning or employee-performance administration.
No. Staff use their dedicated working experience. Members use the Member Portal for their own available information and services when the gym enables access.
Review and update or end staff access through the available staff controls as responsibilities or employment change.
Keep Managers, Trainers and Accountants connected to the gym, with the tools for their responsibilities and broader business control kept with the Owner.
