Your gym’s data.
How we handle member and staff information for your gym.
1. The gym's role and KRYOON's role
Your gym decides why it collects member and staff information and is responsible for the notices, permissions, accuracy, and lawful use of those records. KRYOON processes that information for the gym to provide the agreed service. This page explains that relationship for readers; any applicable account agreement and data processing terms are presented through the service relationship.
2. Information covered
The records may concern owners, staff, trainers, members, and enquiries. They can include contact details, memberships, attendance, invoices, recorded payments, classes, training guidance, progress, messages, and permitted uploaded files. What we handle depends on the features used and the information the gym supplies.
The purposes are to store, organise, retrieve, communicate, and protect those records for authorised use. We do not use the gym's member records for unrelated third-party advertising or sell them to data brokers.
3. Instructions and authorised access
We follow the gym's lawful instructions through the service and agreed support requests. The gym must assign appropriate access, remove people who no longer need it, and avoid sending unsupported or unnecessary sensitive information. We may question or decline an instruction that appears unlawful or threatens another person's rights or the service's security.
4. Providers that help with the service
Our Privacy Policy lists the providers, their legal names, whose information is involved, the data shared, and the reason for sharing. Providers receive the information needed for their particular role, rather than unrestricted access for unrelated use. Some processing may take place outside India, subject to the safeguards required for the relevant arrangement. We explain material changes and provide any rights required under the applicable agreement or law.
See our service providers5. Protection and incidents
We apply reasonable access controls, protected connections, private file access, confidentiality duties, and service safeguards. If we become aware of a personal information incident affecting gym records, we investigate and inform the responsible gym as required by law and the applicable agreement. We assist with information reasonably needed for the gym's response. No system can promise that a security incident is impossible.
6. Requests from members and staff
The gym normally handles requests concerning the records it controls. We assist the authorised gym with appropriate access, correction, export, or deletion requests. We may verify the requester's identity and authority. If a request reaches us directly, we may refer it to the responsible gym unless the law requires a different response.
7. Returning and deleting information
When the service relationship ends, the authorised gym can request an available export or deletion through the service or support. Retention required for billing, security, legal claims, and other lawful purposes may continue. Protected backups expire or are replaced according to their normal lifecycle. Contact us before access ends to discuss the available export and closure steps.
8. Contact
For data processing questions, contact KRYOON, a brand and product of DAAZLY BATH FITTINGS, at support@kryoon.com, WZ-39A, Ramesh Nagar, New Delhi – 110015, India. Applicable mandatory legal rights and the agreed service terms remain in place.